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Privacy Policy

Effective Date: October 18, 2019


CMS Imaging, Inc is committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our website CMS Imaging, Inc. We last updated our Privacy Policy on October 18, 2019.


What Personal Information We Collect

We collect the following personal information that you choose to provide us on our website:

  • Email Address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Location information
We send emails to our users. The users can unsubscribe from our emails by clicking the unsubscribe link or by following the instructions from each email we send.

We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.

We will never use your personal information for any other purpose.


Why We Collect Your Personal Information

We use your data for several purposes:

  • To operate and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analytical data to improve our service
  • To monitor the usage of our service
  • To provide you with news, special offers and general information about other goods or services we provide


How We Collect Your Personal Data

We use third-party tools to facilitate, operate, and manage our website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, we are not responsible for what information is captured by such third parties or how such third parties use and protect that information.

The third-party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click 'Accept' on our Privacy center. You can manage your permissions by clicking our Trust Badge below:

Service Providers We Use To Collect Data

We employ third party companies and individuals ("Service Providers") to facilitate and make our website accessible to our visitors. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.1. Analytics
We use a 3rd party analytical software to gather statistical information about our website visitors. The plugins we use include:

  • Google Analytics

4.3. Customer Interaction
We communicate and interact with our customers. We may temporarily store your email to get back to you regarding your inquiries. No data is shared with 3rd party. The plugins we use include:

  • Zopim


Location and Transfer of Your Personal Information

We use third-party service providers, including Google Analytics. All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as that in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third-party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.


Storage and Deletion of Your Personal Information

We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods. We will store your personal information for the period of providing our services to you. After that, we will erase all your personal information that we have, except when we need to keep such information for a longer period to comply with applicable law or resolve disputes.

We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Following the deletion of your personal information from our database, the related backup data will be deleted, generally within seven days.


Security of Your Personal Information

We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorized disclosure, or access. We use technical safeguards measures including backups.

Finally, our employees are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on our security and privacy practices.

The security of your personal information also depends on the protection of your user account. Please use a unique and strong password and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.


Your Rights as the Owner of Personal Information

You can access, update, and delete your personal information through your user account page. Any questions and requests regarding this Privacy Policy or the information we have about you should be directed to our DPO at preichner@cmsimaging.com for privacy-related matters. For other matters, please contact us at:

  • Email: privacy@cmsimaging.com
  • Phone: 843.763.1016
  • Address: 4050 Azalea Drive North Charleston, SC 29405
We will stop using your personal information without undue delay unless such use is necessary to comply with our legal obligations under applicable law. You understand and accept that such a decision may significantly limit your use of certain features or functions of our services. If you would like personal information that you provided to us to be transferred to another service provider of your choice, you may obtain a copy of such information from us in a structured, commonly used, machine-readable format that supports re-use. If you would like us to transfer such information to the service provider directly, we will do so if this is technically feasible. To exercise this right to data portability, contact us as described above.

Links to Third-Party Websites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.


Protecting Your Child's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.


Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For this Privacy Policy, we are a Data Controller of your personal information. If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us explicit permission to do so
  • The processing is in our legitimate interests, and your rights do not override it
  • To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Changes to this Privacy Policy

From time to time, we may update this Privacy Policy. If we do, we will update the "last updated" sections at the top of the Privacy Policy. If we make material changes to this policy,we may notify you on our website, by a blog post, by email, or by any method we determine.Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.


Data Protection Officer

We appoint the Data Protection Officer based on professional qualities and, in particular, expert knowledge of data protection law and practices. The Data Protection Officer is tasked with ensuring that we always comply with our responsibilities under applicable data protection legislation. Contact details of the Data Protection Officer:

Phil Reichner
preichner@cmsimaging.com
843.763.1016
4050 Azalea Drive North Charleston, SC 29405