CMS Imaging's Response to COVID-19COVID-19

Updated: June 9, 2021

In connection with the COVID-19 outbreak, CMS Imaging continues to implement necessary precautionary measures and protocols based on the Center for Disease Control (CDC) recommendations, state epidemiology resources, and the local health departments in our areas of operations.

To ensure the safety of our team members and their families, CMS Imaging continues to offer all office-based employees the option of working from home. All departments will continue operations as usual. Our Service Department continues to process and dispatch service requests for essential equipment repair.

Our Field Service Engineers will comply with all guidelines of the CDC and individual healthcare facilities as mandated. If a facility prohibits non-essential access and requires on-site maintenance, we require formal communications stating that the repair is essential. We ask that each facility inform our Customer Support Team of any changes to that facility's protocol for entering the facility during the service request. Healthcare facilities must provide our engineers with the same level of personal protection that they provide to their personnel. We ask that, if possible, the equipment to be repaired be moved to a non-patient area. Please clear rooms of all patients and staff in the case of stationary rooms. Upon completion of the repair, our engineers will disinfect the equipment, and we urge all facilities to do the same.

CMS Imaging is proud to stand by our healthcare partners during this global pandemic. Together we can all assist in lessening the impact of this pandemic upon ourselves, our friends, and our neighbors.

The CMS Imaging, Inc. Executive Team will continue to assess the recommendations of the CDC, state epidemiology resources, and the local health departments. Any changes to this statement will be made public promptly and posted on our website.

Please contact us for any questions at:
Phil Reichner